In this new reality, how do you redefine the roles of key account managers and how do you build their competencies to manager their customers’ new realities? In this Q&A with Ramon Barredo, Mansmith Chief Alliance Strategist, he answer key questions on how key account managers can continuously drive value to customers, what roles do key account managers play and how do they upskill to meet the changing needs of their customers? With special participation of Josiah Go.
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